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Shipping
How do I get Free Shipping?
 

Free Shipping Online with Black Diamond Sports

Our Free Shipping applies to orders shipped in the U.S. Only (unless otherwise stated). All orders that qualify for free shipping will be shipped using the standard ground delivery option.

Free shipping items:

  • Free shipping on ALL orders over $50.00
  • Free shipping on ALL Rollerblades
  • Free shipping on ALL Sunglasses (International Free Shipping)
  • Free shipping on ALL Watches (International Free Shipping)

Be aware that with the free shipping option it may take up to two weeks for some items to arrive depending on carrier and final destination but most items will arrive within the usual 1 - 7 business days.

* BlackDiamondSports.com is NOT responsible for lost or stolen mail BOTH domestically or internationally. You have the option to purchase insurance domestically for $5 fee.

* BlackDiamondSports.com is NOT responsible for any duty fees associated with customs at time of arrival to your country.

Restrictions

Skate Ramps, rails and pipes DO NOT qualify for Free Shipping

Mountain Boards (MBS) DO NOT qualify for Free Shipping

Black Diamond Sports will NOT SHIP any products other than Sunglasses and Watches to Hawaii, Alaska, P.O. Boxes and APO's free of charge

How long does shipping take?
 

The chart below will give you an idea of the estimated arrival time of your package. A more accurate and precise estimated arrival date will be provided for you at checkout. You can also track your package from MyAccount area.

Shipping Method Estimated Arrival
Free Shipping 5 - 7 Business days details
Standard Shipping 5 - 7 Business days details

The map below gives you an estimated time of when your package will arrive when choosing the standard or free shipping option and where you are shipping to.

Free Shipping Map
Express Saver Shipping Within 3 Business Days details
2nd Day Air Within 2 Business Days details
Standard Overnight Delivery Within 1 Business Day details
Priority Overnight Delivery Within 1 Business Day details
Next Buisness Day Delivery Within 1 Business Day details
Express Mail 7 - 10 Business Days details
FedEx Worldwide Express 1 - 3 Business Days details

Standard Shipping

Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via standard delivery typically arrive in five (5) to nine (9) business days (Monday through Friday, not including holidays) for the United States and P.O boxes in Alaska and Hawaii. Please allow up to seven to fourteen (7 - 14) business days for shipments to US Territories, A.P.O. and F.P.O addresses and International orders.

Note: Fresh Park Ramps and Rails are not available for standard delivery to APO/FPO or US Territories

Express Saver Shipping

Delivery time: 3 business days by 4:30 p.m. to most areas (by 7 p.m. to residences)

  • Available throughout all states except Alaska, Hawaii, U.S. territories, P.O Boxes, APO or FPO addresses
  • Express Shipping to rural routes and remote locations typically arrives within 3 - 4 business days
  • Monday-Friday. Saturday pickup available in many areas.
  • Packages up to 150 lbs.; up to 119 inches in length and 165 inches in length and girth.

2nd Day Delivery

Delivery time: 2 business days by 4:30 p.m. to most areas (by 7 p.m. to residences)

  • 3 business days for certain shipments to Alaska and Hawaii.
  • Available throughout all 50 states.
  • Monday-Friday. Saturday pickup and delivery available in many areas.
  • Packages up to 150 lbs.; up to 119 inches in length and 165 inches in length and girth.

Standard Overnight Delivery

Delivery time: next business day by 3 p.m. to most areas

  • By 4:30 p.m. to some rural areas (2 business days from some areas in Hawaii).
  • Available throughout all 50 states (except certain areas of Alaska and Hawaii).
  • Monday-Friday. Saturday pickup available in many areas.
  • Packages up to 150 lbs.; up to 119 inches in length and 165 inches in length and girth.

Priority Overnight Delivery

Delivery time: next business day by 10:30 a.m to most areas.

  • By noon, 4:30 or 5 p.m. to some rural areas (2 business days for certain shipments to and from Alaska and Hawaii).
  • Available throughout all 50 states.
  • Monday-Friday. Saturday pickup and delivery available in many areas.
  • Packages up to 150lbs.; up to 119 inches in length and 165 inches in length and girth.

Next Business Day Delivery

Orders placed with Next Business Day Shipping Monday through Friday (excluding holidays) before 1:00 PM PT / 4:00 PM ET will arrive on the next business days, pending credit card authorization and verification.

Orders placed with Next Business Day Shipping Monday through Friday (excluding holidays) after 1:00 PM PT / 4:00 PM ET , or on weekends and holidays, will arrive within 2 business days, pending credit card authorization and verification.

Next Business Day Shipping is not available for Alaska, Hawaii, U.S. territories, P.O Boxes, APO or FPO addresses and certain remote locations.

Next day delivery is not available for Fresh Park ramps.

Express Mail

Deliveries take 7 - 10 days. Express Mail offers a tracking system via the United States Postal Service web site www.usps.com. The information offered is very limited. However, it does not show when your package arrives in your locale, which is helpful for estimating delivery times. Larger items such as longboards and some skateboards must ship via FedEx due to size.

FedEx Worldwide Express

Available for many areas, mainly Canada. Deliveries are guaranteed in 1-3 business days. FedEx offers a comprehensive tracking system via their website www.fedex.com.

Multiple Shipments

Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There are no additional shipping and handling charges for subsequent shipments for the same order. Also, there is no shipping and handling charge for a Gift Card unless you ship via express delivery.

Shipping Carriers

We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS) or FedEx.

How much is domestic shipping?
 

Please note: The shipping rates shown above are for orders shipped in the U.S. only and are shipped using our standard shipping option. When standard shipping is selected, Black Diamond Sports determines the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), UPS, or FedEx.

Note: Shipping charges may be subject to sales tax depending on the tax laws of the state the order is being shipped to.

Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
How much is international shipping?
 

International Shipping

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

BLACK DIAMOND SPORTS STRONGLY SUGGESTS USING USPS PRIORITY INTERNATIONAL WHEN SHIPPING INTERNATIONALLY!

* All international orders that are shipped USPS FIRST CLASS MAIL OR USPS PRIORITY MAIL will receive A TRACKING NUMBER provided but it may not always track to final destination. If you choose FIRST CLASS INTERNATIONAL MAIL, we are NOT RESPONSIBLE for lost or stolen mail to international countries AND First Class International Mail DOES NOT have a tracking number but a CUSTOMS FORM ID # WHICH WILL be emailed to you.

USPS Priority Mail International

Priority Mail International service is a reliable and affordable way to send mail and packages up to 70 lbs. Delivery in 6 - 10 days depending on origin and destination.In certain cases customs may delay delivery by 1 to 2 weeks. Black Diamond Sports strongly recommends using USPS Priority International when shipping internationally

USPS First Class Mail International

The most economical way to send letters, large envelopes, small packages, postal cards, printed matter, and small packets 4 pounds and under, worldwide. This option may take up to 1 - 2 weeks depending on Customs. In certain cases customs may delay delivery by 1 to 2 weeks.

FedEx International Economy

Available for most orders. Deliveries take 3-7 business days. FedEx offers a comprehensive tracking system via their website www.fedex.com.

FedEx International Priority

Available for most orders. Deliveries are guaranteed in 2-4 business days. FedEx offers a comprehensive tracking system via their website www.fedex.com.

FedEx Surcharge Information: An Extended Area Surcharge of $20 per shipment or $0.20 per pound, whichever is greater, applies to shipments to specific international destinations. A listing of applicable destinations is available at http://www.fedex.com

Import Taxes:

There are no U.S. taxes; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Because each country is different, and these fees change often, we do not know these fees. Your local post/customs office can give you this information.

If any international order is refused upon delivery for any reason, all customs & duty charges will be billed to you by Black Diamond Sports. Once a package enters your country these charges are not reversible whether the package is delivered to you or not. Orders may be returned after receipt if there are any problems. Please be aware of all related charges when ordering.

What is the return policy for shipping?
  Please see our Returns & Exchanges for complete details regarding our return policy.

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